January 2024
Authored by Haleema Baksh
English
Professional Development
Used 1+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
The university has the following channels of communication with its customers:
a. Live Chat
b. Chat Bot
c. Call Center
d. Contact Us Form
a. Live Chat
b. Chat Bot
c. Call Center
a. Live Chat
b. Call Center
c. Contact Us Form
a.call center
2.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the university's official Instagram handle?
@uaeu_news
@uaeunews
@_uaeunews_
no Instagram
3.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the university's official TikTok handle?
@_uaeu_news
@.uaeu_news.
@uaeu_news
no tiktok
4.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
What is the university's YouTube handle?
@TheUAEUMedia
@TheUAEU_news
@TheUAEU
no youtube
5.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Customers can initiate a live chat only from the UAEU website homepage only.
true
false
6.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
The website provides a special viewing feature for people with special needs.
false
true
7.
MULTIPLE CHOICE QUESTION
2 mins • 1 pt
Examples of accessible features on the website for people with special needs include:
Resizing Text
Screen Reading
Translation
Color Contrast
Website Tour
Sign Language
Night Reading
includes all features
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