Contemporary Hospitality

Quiz
•
Business
•
University
•
Easy
Quynh Nguyen
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are some sustainable practices that can be implemented in the hospitality industry?
Implementing practices such as reducing energy and water consumption, minimizing waste, using eco-friendly products, and supporting local suppliers.
Leaving lights and appliances on all the time
Using single-use plastic products
Importing all products from far away
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can technology improve the guest experience in hotels?
By providing self-check-in kiosks, mobile room keys, in-room tablets for controlling amenities, and personalized recommendations based on guest preferences.
By replacing all staff with robots
By using outdated technology that frustrates guests
By removing all technology from the hotel
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are some ways that restaurants can enhance customer experience?
Creating a noisy and uncomfortable ambiance
Offering a limited and uninteresting menu
Having rude and unhelpful staff
Providing excellent customer service, offering a diverse menu, creating a pleasant ambiance, and implementing loyalty programs
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is sustainability important in the hospitality industry?
To ignore environmental impact and increase operational costs.
To minimize environmental impact and reduce operational costs.
To reduce customer satisfaction and increase operational costs.
To maximize environmental impact and increase operational costs.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are some examples of technology being used to streamline hotel operations?
Outdated computer systems with no automation
No technology used, all operations are done manually
Manual paper-based check-in/out process
Property management systems, mobile check-in/out, automated room controls
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How can restaurants use technology to improve customer service?
Implementing handwritten reservation logs
Using paper menus instead of digital ones
Ignoring customer feedback
Implementing online reservation systems, mobile ordering apps, digital menus, and customer feedback platforms.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the benefits of prioritizing sustainability in the hospitality industry?
Increased pollution and environmental damage
Decreased customer satisfaction and loyalty
Higher operating costs and reduced profitability
Cost savings, improved brand reputation, and meeting consumer demand for eco-friendly practices
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