Culture and Diversity

What is culture in business?

• The physical layout of the office space
• The number of employees in the organization
• The type of technology used by the company
• Values, beliefs, and behaviors that contribute to the unique social and psychological environment of an organization

What are the levels of culture in business?

• Artifacts, espoused values, and basic underlying assumptions
• Sales, marketing, and production
• Customer service, human resources, and values

• CEO, CFO, and COO

Age, gender, and race fall under what diverse category?

• personality traits

• life experiences

• demographic characteristics

• educational background

Office layout, dress code, symbols refer to what level of culture?

• Basic Assumptions

• Visible Artifacts

• Espoused Values

• Diversity

what are some visible signs of culture?

• Behaviors, language, clothing, food, and customs
• Music, art, and literature
• Weather, geography, and architecture
• Math, science, and technology

This is deeply ingrained and influence decision-making, problem-solving, and interactions among employees.

• Basic Assumptions

• Espoused Values

• Visible Artifacts

• Life Experiences