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Inbound Feb 24

Authored by Khushboo Mukesh Parmar

Professional Development

Professional Development

Used 1+ times

Inbound Feb 24
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14 questions

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1.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

How many plan options are available under HDFC life Smart protect plan?

3 Plan options
2 Plan options
4 Plan options
No plan options

2.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the maturity benefit in HDFC life Smart protect plan under plan option Level cover with capital guarantee?

Customer will receive the Fund value as on date of maturity
Customer will receive the Sum assured
Customer will receive total premiums paid
Customer will receive Highest of 1. Fund value as on date of maturity, 2. Total premiums paid

3.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

How much fund switch charges will be applicable in HDFC life Smart protect plan?

Online 25/- , offline 296/- per request
25/- per request
No charges will be applicable as per plan
296/- per request

4.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the Revival period in HDFC life Click 2 achieve plan?

3 Years
5 Years
2 Years
4 Years

5.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the minimum Top-up amount in HDFC life Smart protect plan?

INR 10000
INR 5000
INR 20000
INR 50000

6.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

Mr.Ram called customer care to enquire about the surrender process.What we need to inform on call? Plan: HDFC life Sanchay plus

Will probe the reason> Retain the customer> Will share the surrender link to upload the documents to process
Will ask the customer to visit the HDFC life branch for surrender process
Will probe the reason> Transfer the call to Save desk
Will ask the customer to drop a mail to service@hdfclife.com

7.

MULTIPLE CHOICE QUESTION

2 mins • 1 pt

What is the death benefit in HDFC life Sampoorn Nivesh plan under Classic Benefit (Life Option)?

Higher of Sum Assured OR Fund Value
Higher of Total premiums paid OR Fund Value
Fund Value
Sum assured

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