A+ - 9C - Troubleshoot Print Device Issues

What should be done if a printer is reported as offline?

• Restart the computer

• Verify printer components are correctly installed

• Ignore the issue, as it will resolve on its own

• Cancel all pending print jobs

What is a recommended step to diagnose frequent paper jams?

• • Forcefully remove the stuck paper

• • Check for recent configuration changes

• • Replace the entire printer unit

• • Identify whether the jam occurs in the same place each time

What is a common cause of print defects in laser printers?

• Blocked ink nozzles

• Dirty print heads

• Unsuitable media or faulty rollers

• Incorrect platen adjustment

Which issue is likely indicated by a grinding noise in an inkjet printer?

• Fault in the carriage mechanism

• Dirty print head

• Stuck pin in the print head

• • Incorrect platen adjustment

How should staple jams in finishing units be addressed?

• Increase the maximum permissible sheet count

• Remove the staple cartridge and release stuck staples

• Ignore the issue, as it is not harmful

• Use a different finishing unit

What step should be taken if a print job is garbled?

• • Restart the printer immediately

• Update the printer driver

• • Cancel the print job and clear the print queue

• Increase the font size in the document

What is the purpose of the print monitor in a printing system?

• • Format print jobs

• Transmit print jobs to the printer

• Provide status information

• All of the above

What is the primary cause of lines in dot matrix printer output?

• Faulty toner cartridge

• Dirty print head

• Stuck pin in the print head

• Incorrect platen adjustment

How should one address print quality issues in an inkjet printer?

• Replace the toner cartridge

• Check the print head for dirt or blockages

• Adjust the platen gap

• Use a different type of paper

What should be done if a print job is stuck in the queue?

• Restart the printer

• Increase the print resolution

• • Clear the print queue and try printing again

• • Replace the printer cartridge