BUSINESS COMMUNICATION UNIT-1

Which principle focuses on delivering messages in a respectful and considerate manner?

• Clarity
  

• Consistency
  

• 
  Courtesy
  

• 
  Conciseness

Tags

CCSS.RI.11-12.8

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.9-10.7

What does the principle of completeness suggest in communication?

• Including unnecessary details in messages
  

• 
  Providing all necessary information

• 
  Keeping messages vague and open-ended
  

• 
  Using complex language to convey the message

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

The principle of feedback in communication implies:

• Ignoring responses from the receiver

• 
  
  Delivering messages without confirmation

• Closing the communication loop with a response
  

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Which principle emphasizes the idea that the message should be clear and easily understood by the receiver?

• Consistency
  

• Conciseness

• Clarity

Tags

CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

Which type of information is more likely to be transmitted through grapevine communication?

• Official policies and procedures
  

• Unofficial news, rumors, and personal opinions
  

• 
  Accurate and verified facts
  

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

What is a common drawback of grapevine communication?

• Accuracy and reliability
  

• 
  Distortion of information

• Slow dissemination of information
  

Tags

CCSS.RI.11-12.10

CCSS.RI.6.10

CCSS.RI.7.10

CCSS.RI.8.10

CCSS.RI.9-10.10

Which form of communication is most suitable for conveying complex and detailed information?

• 
  Written communication
  

• Verbal communication
  

• 
  Visual communication

Tags

CCSS.RI.11-12.8

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.9-10.7

What is the term for communication that occurs through spoken words?

• 
  Visual communication

• 
  Non-verbal communication
  

• Verbal communication
  

Tags

CCSS.RL.2.6

CCSS.RL.8.3