What should you do if your Lego Spike Prime hub won't turn on?

• Replace the batteries or charge the hub.

• Shake the hub vigorously.

• Disassemble and reassemble the hub.

• Leave it in a sunny spot for a few hours.

If your Lego Spike Prime hub is on but not connecting to the app, what is the first thing you should check?

• The distance between the hub and your device.

• The color of the hub's light.

• If the hub is compatible with the app version.

• The battery level of your device.

What does a blinking red light on the Spike Prime hub indicate?

• The hub is fully charged.

• The hub is overheating.

• The hub is updating its firmware.

• The hub's battery is low.

How can you resolve an issue where the Spike Prime motors are not moving despite correct programming?

• Restart the hub.

• Check the motor connections to the hub.

• Replace the motors.

• Update the Spike Prime app.

What should you do if the Lego Spike Prime app is crashing frequently?

• Delete and reinstall the app.

• Shake your device.

• Charge the hub.

• Disconnect and reconnect the hub.

If your Spike Prime sensor is not responding, what is a likely cause?

• The sensor is too far from the object it's trying to sense.

• The sensor is not properly connected to the hub.

• The sensor needs to be replaced.

• The hub needs to be restarted.

What does it mean if the Spike Prime hub's light is flashing blue?

• The hub is in Bluetooth pairing mode.

• The hub is fully charged.

• The hub is updating its firmware.

• The hub has a low battery.

How can you fix an issue where the Spike Prime app does not recognize the hub even though it's connected via Bluetooth?

• Restart your device and the hub.

• Move to an area with less wireless interference.

• Update the app to the latest version.

• All of the above.

What should you do if the Lego Spike Prime pieces are not fitting together properly?

• Apply more force.

• Check if the pieces are damaged.

• Use pieces from a different set.

• Soak the pieces in water.

If the Spike Prime hub updates are failing, what could be a potential solution?

• Ensure the hub is fully charged before updating.

• Disconnect all sensors and motors before updating.

• Update the app before trying to update the hub again.

• All of the above.