Business English Test

Choose the correct sentense to complete the telephone conversation.

Receiver : Hello, Alpine company. May I help you?

Caller : Hello. ..................(1)............................ Mr. Simson, please

Receiver : ..................(2)............................

Caller : I'm Sandy from X-Gen Company .............(3).................

Receiver : ..................(4)............................ , ..................(5)............................

• I would like to speak to

• Hi, My name is Kate.

• Mr. Simson is not here yet.

• I'll call back later.

Choose the correct sentense to complete the telephone conversation.

Receiver : Hello, Alpine company. May I help you?

Caller : Hello. ..................(1)............................ Mr. Simson, please

Receiver : ..................(2)............................

Caller : I'm Sandy from X-Gen Company .............(3).................

Receiver : ..................(4)............................ , ..................(5)............................

• The line is busy.

• This is Kate speaking.

• Who is calling, please?

• Could you leave a message?

Choose the correct sentense to complete the telephone conversation.

Receiver : Hello, Alpine company. May I help you?

Caller : Hello. ..................(1)............................ Mr. Simson, please

Receiver : ..................(2)............................

Caller : I'm Sandy from X-Gen Company .............(3).................

Receiver : ..................(4)............................ , ..................(5)............................

• messaging

• put you through

• tranferring

• speaking

Choose the correct sentense to complete the telephone conversation.

Receiver : Hello, Alpine company. May I help you?

Caller : Hello. ..................(1)............................ Mr. Simson, please

Receiver : ..................(2)............................

Caller : I'm Sandy from X-Gen Company .............(3).................

Receiver : ..................(4)............................ , ..................(5)............................

• OK, Thanks.

• Wait a moment, please.

• I'll call back later.

• You're welcome.

Choose the correct sentense to complete the telephone conversation.

Receiver : Hello, Alpine company. May I help you?

Caller : Hello. ..................(1)............................ Mr. Simson, please

Receiver : ..................(2)............................

Caller : I'm Sandy from X-Gen Company .............(3).................

Receiver : ..................(4)............................ , ..................(5)............................

• Put me through, please.

• Extension 448, please.

• I'll connect you to him.

• Mr. Simson is speaking.

Choose the correct answer.

A: What color is it ?

B: ........................................................

• It is blue.
• It is 1,500 Baht.

• It is made of silk.

• It is small size.

Choose the correct answer.

A: What is it made of ?

B: ........................................................

• It is blue.
• It is 1,500 Baht.

• It is made of silk.

• It is small size.

Choose the correct answer.

A: ...................................................

B: It is 1,500 Baht.

• What color is it?

• What is the price ?

• What size is it?

• What is it used for?

Choose the correct answer.

A: ...................................................

B: This is the best quality.

• Do you have another color?

• What is it used for?

• What is the price ?

• What is its strength?

Choose the correct product information.

• It is a small pink wooden piggy bank.

• It is a big red leather piggy bank.

• It is a round pink ceramic piggy bank.

• It is a tall yellow fabric piggy bank.