Lean Quizz

• 
  The main focus of any Continuous Improvement Project should be the elimination of...?

• Errors

• Quality Defects

• Waste

• Variability

Answer explanation

The main focus of any Continuous Improvement Project should be the elimination of waste. This is because waste refers to any activity or process that does not add value to the final product or service. By identifying and eliminating waste, organizations can streamline their processes, reduce costs, and improve overall efficiency. This aligns with the principles of continuous improvement, which aim to constantly identify and eliminate any factors that hinder productivity and effectiveness.

• In "Lean" terms, what is the best description of Waste?

• Waste is a part of a Process and always inevitable

• 
  Waste is something you put in the rubbish bin

• 
  Waste is the usage of any resource during the Process, which is not recognized by the Customer as adding value to the product or service they receive

• Waste in every process and must be managed efficiently to extract the most value

Answer explanation

In Lean terms, waste refers to any resource used in a process that does not add value to the product or service from the customer's perspective. This means that waste is not recognized by the customer as beneficial or valuable. It is important to identify and eliminate waste in order to optimize processes and improve efficiency.

• Which of  the following is NOT one of the 8 Deadly Wastes?

• • Inventory excess

• • Motion Waste

• • Inventiveness

• • Waiting

• Lean techniques define the " Value" from the perspective of who?

• • The Customer

• • The Manager

• • Team Members

• • The CEO

There is a big difference between problem fixing and problem solving. Fixing a problem eliminates the symptoms, not necessarily the root cause?

• False

• True

The 5 "W's" to be considered during a Root Cause Analysis are...?

• Who, What, When, Where and Why

• • Who, Who, Who, Who, and Who

• • Why, Why, Why, Why and Why

• • Who, Why, Why not, When, What

Answer explanation

• During a Root Cause Analysis, it is important to consider the "Why" behind the issue or problem. By asking "Why" repeatedly, we can uncover the underlying causes and factors that led to the problem. This helps in identifying the root cause and developing effective solutions. By repeatedly asking "Why," we can delve deeper into the issue, uncovering multiple layers of causes and understanding the true reasons behind the problem. This approach helps in finding comprehensive and long-lasting solutions.

• Which are the 4 important things you need to do to assess a process improvement opportunity? (Multiple Answers)

• • Involve people closest to the process

• • Validate the problem

• • Start designing a solution

• • Identify the root cause

• • Understand the impact

Answer explanation

To assess a process improvement opportunity, it is important to involve people closest to the process as they have firsthand knowledge and experience. Validating the problem ensures that the identified issue is indeed a problem that needs improvement. Identifying the root cause helps to understand the underlying reasons for the problem, enabling effective solutions to be developed. Understanding the impact helps to evaluate the potential benefits and consequences of implementing the process improvement. By following these steps, a comprehensive assessment can be made to determine the best course of action for process improvement.

• What does SIPOC stand for?

• • Supplier, Industry, People, Opportunity, Client

• • Supplier, Inputs, Process, Outputs, Customer

• • Source, Inputs, Process, Outsourcing, Customer

• Source, Input, Proposal, Output, and Customer

Answer explanation

SIPOC stands for Supplier, Inputs, Process, Outputs, Customer. This acronym is commonly used in process improvement methodologies such as Six Sigma. The SIPOC diagram is a tool used to define and understand the high-level process steps and the relationships between suppliers, inputs, processes, outputs, and customers. It helps to identify the key elements of a process and the interactions between them, providing a clear understanding of how inputs are transformed into outputs to meet customer requirements.

• Where do you log process problems that you have identified and need investigation?

• • Pipeline Report

• • Opportunity Log

• • Process Improvement Template

• Issues Log

Answer explanation

The opportunity log is where you log process problems that you have identified and need investigation. This log allows you to keep track of the issues that have been identified and prioritize them for further investigation and improvement. By logging these problems in the opportunity log, you can ensure that they are not overlooked and that appropriate actions are taken to address them. The pipeline report and process improvement template may be used for other purposes but are not specifically designed for logging process problems.

Rank in order of most important when building a lean organization?

• Accountability

• Effective Communiation

• Culture

• Leadership

• Daily Improvement