POP QUIZ - DPB10063 (CHAPTER 2)

A mission statement defines what an organization is and the reason it exists. The following are components of an organization's mission EXCEPT:

• I, II and III

• I, II and IV

• II, III and IV

• I, II, III and IV

• None of the above

The Proton-Geely cooperation opens up an opportunity to become a car industry leader in the region in five years. This is considered:

• Long-term planning

• Strategic planning

• Tactical planning

• Method planning

• Short-term planning

If you are facing increased stress levels due to heavy workload given by your new manager, which of the following is the most appropriate step to take?

• Analyze your risk and act on it quickly

• Continue with your original goals and ignore the new manager

• Adjust your goals and discuss with your new manager

• Resign from your job

• Discuss with your colleagues on possible retaliation

Planning in a company is done entirely by a planning specialist whose primary responsibility is to help formulate the various organizational plans. To set the planning goals, the specialist must:

• Identify an economy that is vibrant

• Consider staff productivity and customers' expectations

• Forecast the planning process during a moderate period

• Ensure the organization's mission and vision are achieved

• Allocate human capital and physical resources effectively and productively

Enak Cafe has put in place a tactical plan to attract more customers by offering special menus every Tuesday and Friday, and offering free Wi-fi. Tactical planning has the following features EXCEPT:

• Need to build in flexibility into tactical plans

• It is for a shorter time period than operational planning

• It is the responsibility of middle management

• It is for a shorter time period than strategic planning

• It focuses on teams, activities and specific resources

What is the definition of an objective?

• A defined specified outcome to be achieved in the long-term

• A clearly defined and measureable outcome to be achieved over a specified time frame

• A clear set of goals to be attained given a set number of resources

• A set of standard of performance agreed by managers and workers

• A set of aspirations

Which of the following is NOT a recognized type of plan?

• Business

• Ad hoc

• Financial

• Succession

• Retirement

Which of the following is NOT a planning skill?

• Analytical skills

• Communication skills

• Conceptual skills

• Goal-setting skills

• IT and computing skills

The following are strategic management processes EXCEPT:

• Organization mission

• External and internal analysis

• Opportunities analysis

• Formulating strategies

• Implementing strategies