Rescue Declines

Approx. how many unique RXs we get per year?

• 19M

• 15M

• 10M

• 8M

Approx. what percentage of RXs are digital?

• 60%

• 40%

• 20%

• 70%

What is the best way to address a RX product that a pet parent buys from our website?

• Client initiated Prescription

• Client initiated script

• Client initiated request

• Client initiated order

Of the 19M RX per year, approx. how many are declined?

• 7M (37%)

• 6M (32%)

• 5M (26%)

• 3M (16%)

What it the top decline reason for RX?

• pet needs to be seen

• wrong item / dosage

• auto cancelled

• client cancelled

As part of rescue decline, we propose editing 4 data elements. Which of them is INCORRECT

• weight

• dosage

• count

• height