Internal Organizational Structure

What management function involves identifying and selecting appropriate goals and courses of action?

• Organizing

• Controlling

• Planning

• Leading

During which management function are performance standards set and actual performance monitored?

• Leading

• Controlling

• Organizing

• Planning

Which management function focuses on arranging tasks, people, and resources to achieve organizational goals?

• Controlling

• Leading

• Organizing

• Planning

In which management function do managers motivate, direct, and influence employees to achieve organizational goals?

• Planning

• Controlling

• Leading

• Organizing

In a functional organizational structure, how are employees grouped based on their specialties?

• Geographically

• By products or services

• By project

• By customer segment

Who are stakeholders interested in the financial performance of the company and its ability to generate profits and dividends?

• Customers

• Investors

• Employees

• Suppliers

Which group of stakeholders is primarily concerned with the quality, price, and availability of a company’s products or services?

• Employees

• Customers

• Investors

• Suppliers

In a line and staff organizational structure, what is the main difference between line and staff roles?

• Line roles are responsible for executing tasks, while staff roles provide specialized support and expertise.

• Line roles focus on strategic planning, while staff roles handle day-today operations.

• Line roles involve direct customer interaction, while staff roles work behind the scenes.

• None of the above

What term is used to describe the clear and direct line of authority in a line organizational structure?

• Hierarchy

• Matrix

• Collaboration

• Decentralization

Stakeholders who have a legal or contractual relationship with the company, providing goods or services, are known as:

• Investors

• Competitors

• Suppliers

• None of the above