Personal Characteristics of a Healthcare Worker

What does empathy mean in the context of personal characteristics of a healthcare worker?

• The ability to deal with disapproval or a suggestion that something can be improved

• The quality of being truthful, fair, and morally right

• Identification with and understanding of another's situation, feelings, and motives

• A feeling of excitement in an interest or eagerness to do something

What is meant by dependability?

• The ability to do something successfully or efficiently measured against a standard

• The quality of being trustworthy and reliable

• Having accountability to someone or for something

• The ability to wait and be delayed without complaining or getting upset

Which of the following best defines discretion?

• A willingness to wait and be delayed without complaining or getting upset

• The quality of being truthful, fair, and morally right

• Having good judgement and sensitivity, especially when needing to avoid embarrassing or upsetting someone

• The ability to begin or to follow through with a task without the assistance of others

What does it mean to be a team player in healthcare?

• The ability to admit that you don't always know the answer and the compliance to be helped to understand

• A person who works well and cooperatively as a member of a team

• Having accountability to someone or for something

• A keen sense for what is appropriate or tasteful in delicate situations

What personal characteristic did Lee Vitoomey exhibit when he offered to stay late at work to avoid understaffing due to a co-worker's sudden illness?

• Empathy

• Honesty

• Dependability

• Willingness to Learn

Earl E. Bird demonstrates which personal characteristic by consistently arriving 15 minutes early for his shift at a Long-term Care Facility?

• Acceptance of Criticism

• Enthusiasm

• Competence

• Responsibility

Mary DeMeener's action of signing up for a Saturday class to gain better knowledge on new technology for patient charting shows her:

• Willingness to Learn

• Self-Motivation

• Tact

• Discretion

Marv Ellus displayed what personal characteristic when he comforted a young girl who was diagnosed with Type 1 Diabetes?

• Empathy

• Honesty

• Dependability

• Enthusiasm

Adam Meway showed which personal characteristic when he decided to clean the equipment while waiting for the next patient?

• Motivation

• Competence

• Responsibility

• Team Player

One day while at the park, a man went unconscious and Casey rushed over and was

able to properly asses the man and provide quality CPR until help arrived. Casey's ability to perform CPR on the man at the park demonstrates his:

• Honesty

• Discretion

• Enthusiasm

• Competence