Retail Fundamentals Knowledge Check 2.5

Which agency or law protects employees against hazards in the workplace?

• ADA

• OSHA

• FMLA

• FDIC

Which agency or law protects employees who report unlawful or unsafe practices?

• Whistleblower Protection Act

• Americans with Disabilities Act

• Family and Medical Leave Act

• Unsafe Practices Act

Which of the following is a proper lifting technique?

• lift close to your body

• keep your feet close together

• lift with your back

• if you're straining, bend your knees

If you see a spill of food or liquid on the sales floor, what's the first thing you should do?

• Call for a custodian or maintenance person to clean it up.

• Find a mop or broom and clean it up yourself.

• Notify the manager.

• Stand near or over the spill to direct traffic away from it until it can be cleaned up.

Which of the following is the specific term that describes an injury caused by an item falling off a shelf and hitting a person?

• accidental injury

• negligence

• struck-by injury

• falling injury

Which of the following is the specific term that describes an injury caused by forcefully hitting part of your body against an object?

• accidental injury

• struck-against injury

• struck-by injury

• falling injury

When working on a ladder, what is one thing you need to avoid?

• climbing down facing the steps

• having an associate steady the ladder

• using the top ladder as a step

• putting both feet on the same step