2nd Weekly Q KM&ICTs for PA

Each KM program needs a clear, documented and enterprise relevant ______________

• strategy

• knowledge

• answer

• file

knowledge which is essential for strategy and operation

• Identify

• Analyzed

• Determine

• Create

Knowledge Management (KM) is the process by which the knowledge and information of an organization is __________, ___________,______________, and _____________.

• created, used, share, and managed

• created, managed, used and share

• created, share, used and managed

• all or the choices

KM also involves systematic/procedure approaches for finding, understanding, and utilizing knowledge to achieve organizational ____________.

• objectives

• goals

• vision

• all of the choices

In the second half of the 20th century, which is 1960 until 2000, with increased use of computer, specific adoption of technologies such as knowledge bases, expert system information repositories, group decision support system, internets and computer supported cooperation work ere introduce to further enhancement these efforts

• false

• true

• maybe

• none of the choices

In the late ______________, KMs focus shifted to the personal side of knowledge.

• eighties

• twenties

• nineties

• sixties

Being a knowledge intensive organization, knowledge worker should be trained in the profession of public _________________.

• service

• entity

• works

• administration

The approach to human resources or development of human talent is focused on personal _____________ development, as individuals are seen as the main carrier of the knowledge.

• capacity

• idea

• knowledge

• skills

Here are four components of Knowledge management.

• people, process, content/IT and Strategy

• people, process, content/IT and Strategies

• people, process, IT/content and Strategy

• people idea, process, IT/content and Strategy

know your repositories and storehouse, and what current flow of knowledge looks like.

• Document Management

• Knowledge Auditing

• Knowledge Operation

• none of the choices