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SQA HFT Consumer Protection

Authored by Remo Joseph

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SQA HFT Consumer Protection
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23 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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What are your rights as a consumer?

That products and services must be for for purpose
That products and services must be of a satisfactory quality
That products and services must be as described
That products and services must be good value

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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The ASA is an independent watchdog that regulates the content of advertisements.

True
False

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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What types of advertising do the ASA deal with?

Magazine and newspaper adverts
Posters, leaflets, brochures and direct mail
Radio, TV, internet, cinema adverts
All of the above

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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How does the ASA protect consumers' interests?

Investigates complaints
Monitors food advertisements
It takes action against misleading, harmful or offensive advertisments
Monitors consumer purchases

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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Trading standards is a private body which looks after the interests of consumers and traders

True
False

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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How do trading standards protect consumer rights?

By checking accurate weighing and measuring of food products and drinks
By ensuring products are accurately described in adverts or descriptions
To ensure food labelling is accurate
To ensure traders are not falsely describing their products or services

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

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Which? is a goverment department that works to make things better for the consumer

True
False

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