Chapter 3 phlebotomy

What color of ink should a PBT document in?

• Pink

• Color does not matter

• Black

• yellow

Who is it okay to speak with using medical terms?

• An adult patient

• The minor patient

• Clinic coordinator

• Anyone they should understand the medical terms.

Who can give medical advice to patients?

• Phlebotomist

• Doctor

• Janitor

• CNA

Military time is 0200 what is regular time?

• 2 PM

• 12 AM

• 2 AM

• 12 PM

What are the correct steps for communication?

• Sender sends message

  Receiver receives message

  Receiver responds

• Sender send

  Receiver sends

  Sender Responds

• Sender receives

  Sender responds

• Receiver receives

  Receiver Responds

  Sender Receives

What should a PBT if she gets an oral order from a doctor in an emergency situation

• Nothing they need to wait for the order to come in

• Draw the blood right away, but an order must be created afterwards.

• Draw the blood right away; no order is needed in an emergency situation.

• Wait until the order comes in to draw the blood.

How should a PBT approach a pt. with hearing impairment?

• Do not approach them

• From the back and tap their shoulder

• From the side

• From the front

What should be included in an incident report?

• Facts only

• The opinion of the PBT

• The Pt. should type it up for you

• Describe how you think the accident happened even if you didn't see it

Who should provide translation for a pt. who does not speak the facilities native language.

• Pt. family member

• Janitor

• Anyone available in the facility

• Facilities interpreter

Pt. with cognitive impairment...

• Will always have a legal representative with them

• Can NEVER sign documents

• Reading nonverbal cues from the pt. can help PBT understand what they are saying/feeling

• There is no point of explaining the procedure because they will not understand.