What does CFU stand for?

• Content Fitness Unit

• Connected Fitness Universe

• Connected Fitness Unit

• Connected Fun Unit

What is a support order?

• Order placed on instagram

• Order placed on shopify

• Order placed on amazon

• Order placed at no cost to member

What are the three APP memberships? Select All that apply.

• App One

• App +

• App Free

• App Guide

Who are our delivery partners? Select all that apply.

• JB Hunt

• RXO

• UPS

• AMJ

Go to onepeloton.com and scroll down to member support is the steps to reach which system?

• EKB
• IKB

• OKTA

• Salesforce

What are the two companies used for financing in the US? Select all that apply.

• Klarna

• Affirm

• Citizens Pay

• After Pay

I can help you with that is an example of what?

• Acknowledgement line

• Encouragement line

• Advocacy Line

• Action Line

What button would you select in CMS to exchange an accessory?

• Create Rma

• Create Support Order

• Exchange Accessories

• Refund order

What are the ways to create a case in salesforce? (Select all that apply)

• You don't have permissions to create cases

• The case auto generates when the interaction begins

• you click new case, on account page

• from the cases drop down press new

What tab in salesforce can you edit Member information?

• Member details

• cases tab

• knowledge tab

• Account tab under customer details