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Which of the following is a way to think about management?

• The art of getting things done through people

• efficiency in motion

• the science of synergy

• the science of accomplishing things

Gray, A supervisor, is known by her managers to be sharp in her decisions and has a good track record of meeting her goals, Gray is a(n)____

• diverse

• efficient

• effective

• detail

Being able to _____ is a key benefit for those who study management.

• Better manage money.

• Sell their product.

• Relate to coworkers and deal with technology.

• Relate to their managers and deal with organizations from the outside.

Omega Manufacturing employs some of the top professionals in its held, and because of their skills and experience, Omega is highly efficient and outperforms its competitors. Omega Manufacturing has a(n). _______ over its competition.

• Leadership dimension.

• Competitive advantage.

• synergy.

• effectiveness advantage.

According to the theory of_____ _, noted by The New York Times columnist Thomas Friedman, there is an urge to address the crises of destabilizing climate change and rising competition for energy.

• The world is one.

  
  

• Decreasing globalism.

• Sustainability and geo-greenism.

  
  

• World economies are too narrow.

In February, Pedro, the manager of a pool supply and cleaning company, is looking at the upcoming need for more workers to handle the increased customers in spring and summer. Which of the four key management processes is he using?

• Planning.

• Organining.

• Leading.

• Controlling.

The district manager of a national fast-food restaurant watches the sales reports for each restaurant daily to compare actual sales with projected sales goals, and then takes corrective action if needed. In which part of the management process is he or she participating?

• Controlling

• Organizing

• Situational planning

• Motivating

Petra, a plant manager, received an e-mail from the CEO stating that the company will now be focusing on customer service. The e-mail also stated that all plant managers need to implement this policy and coordinate the activities related to this strategy for their lowest-level managers. Petra is a___

• First-line manager.

  
  

• team leader.

• top manager.

  
  

• middle manager.

Brianne, vice president of finance, and Dominic, vice president of human resources, are ____

• Advisory managers

  
  

• lower-level managers

• functional managers.

  
  

•  board members.

According to management scholar Henry Mintzberg, which of the following is true of managers?

• They tend to work shorter hours and rely more on written communication than on verbal communication.

  
  

• They have work that is characterized by fragmentation, brevity, and variety.

  
  

•  They have work that is characterized by brevity and routine.

• They tend to work long hours and rely less on verbal communication than on written communication.