ICT P6 2nd Term Th3 Lesson4: Communicating with Educational Serv

The main purpose of ESPs is to help .

• sell products

• offer healthcare support

• provide entertainment

• with educational needs

Students potentially learn from ESPs through .

• educational publishing sites

• participating in health

• finding financial

• attending sports events

You must be clear and focused in your ........ when using chat windows with ESPs.

• playing

• response

• lesson

• request

Formal emails should have help with .

• emojis

• personal introduction

• a clear subject line

• jokes

organizations provide educational support , including online libraries and museums.

• lSPs

• ESPs

• EDU

• None of them

...... are an Al computer programs designed to respond to questions online.

• Chatbots

• Chat rooms

• WhatsApp

• None of them

is the role of chatbots in communication with ESPs through chat windows.

• Responding to questions online

• Thanking everybody

• Both a&b

• Replying everyone

You can contact ESPs to help you with research or other .

• sending a text message

• educational needs

• visiting their physical office

• selling your phone

To be ......... is advice given for communicating using chat windows.

• aggressive

• funny

• polite and clear

• none of them

When ....... using chat windows, it's essential to be as clear and focused in your request as possible.

• talking

• communicating

• playing

• none of them