OFFICE PRACTICE

There are _____________ types of office.

• three

• two

• four

• five

Which one of the following is an advantage of a small office?

• It assists workers to learn more of office skills.

• It can be divided into functional departments.

• Employees enjoy teamwork in their respective workplace and department.

• It provides social and welfare services, such as staff canteen, medical facilities, etc for it workers.

All of these are advantages of a small office except.

• Workers are able to learn more about the activities within the whole business.

• The workers perform a wide variety of duties thereby reducing monotony of work and idle times.

• It can pay its workers wages/salaries that other companies pay in their industry.

• The workers enjoy a close relationship with their employers, customers and suppliers.

________________________ is ensuring that important office information are kept secret.

• Authority

• Conspiracy

• Secrecy

• Confidentiality of office information

...............Is a part of an office of the organization where records are kept.

• Office

• Registry

• Paper Store

• All of the above

..........are letters, percels, post cards, registers, journals which are received in the office from various places

• Any mail

• Outgoing mails

• Inward mails

• non of the above

The sequential and logical steps developed to perform organizational activities properly and smoothly _____

• Office Resources

• Office Procedure

• Office Personnel

• Official Statement

__________ is a document issued by the seller to the buyer to show the quantity and cost of goods sold.

• invoice

• statement of account

• tender

• order

Glassdor Ltd has just realized Mrs. Jackson (one of their customers) has been overcharged. What document would be sent to the customer?

• Debit note

• Apology note

• Credit note

• Transfer note

Someone who is employed to formally welcome visitors in an organisation is called_____________