Final Validation 01

Final Validation 01

Professional Development

9 Qs

quiz-placeholder

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Final Validation 01

Final Validation 01

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Hard

Created by

Maria Eden

Used 1+ times

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9 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Patients feel assured because competence and integrity is present in the rendering of service

TRUST

EXCELLENCE

EMPOWERMENT

All of the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

This Core Value promote quality care as a priority, that requires a continuing quest for improvement

TRUST

EXCELLENCE

EMPOWERMENT

All of the above

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

This core value describes the focus of attention to our customers/patients.

TRUST

EXCELLENCE

EMPOWERMENT

Customer Centricity

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

This core value establish the staff competency development?

TRUST

EXCELLENCE

EMPOWERMENT

Customer Centricity

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

By working as a team we promote?

Collaboration

EXCELLENCE

EMPOWERMENT

Customer Centricity

6.

FILL IN THE BLANK QUESTION

1 min • 5 pts

The CCC Program objectives on hotel senses, hotel feel ambiance and orderliness is referred to as

7.

FILL IN THE BLANK QUESTION

1 min • 5 pts

What is the name of the Mount Grace Customer Service Program

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