
HP REFRESHER
Authored by Gerald Pineda
Other
Professional Development
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Does HP offer 24/7 phone support to their customers?
TRUE
FALSE
Answer explanation
operating hours 8:00 AM to 12:00 AM EST (6 AM to 10 PM MST) Monday to Friday cc and 9:00 AM to 9:00 PM EST (7:00 AM - 7:00 PM MST) on Saturday-Sunday.
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Usually, this type of warranty can only be offered for out of warranty printers.
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
It is a subscription services that uses Original HP Ink cartridges. With this, ink or toner is sent to you when you're running low so you always have new cartridges when you need them. With the subscription service, customers can save up to 50%1 on cartridge costs.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1500 pages plan for HP Instant Ink can only be offered to existing subscribers.
TRUE
FALSE
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the lowest plan in HP Instant Ink?
Light
Superlight
Occational
Moderate
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