park and Fly experience

Why did the narrator choose the Park and Fly company?

• It was the closest to their home

• It had the best reviews online

• It was the cheapest option and appeared reliable

• It was recommended by a friend

What problem did the narrator encounter upon arriving at the Park and Fly depot?

• The staff were not present

• They drove past it twice due to poor signage

• The depot was closed

• There was no space to park

How did the staff at the Park and Fly appear to the narrator?

• Friendly and welcoming

• Tired and dishevelled

• Professional and neat

• Absent

What was the condition of the minibus according to the narrator?

• It was clean and tidy

• It was full of rubbish

• It looked like it hadn't been cleaned for a month

• It was brand new

What was the driver's response to the family concerned about missing their check-in?

• He offered to help them with their luggage

• He apologized and hurried to the airport

• He said it was not his problem and mentioned the small print

• He called the airport to delay the check-in

How did the narrator describe the driver's appearance?

• Neat and tidy with short hair

• In a uniform with a name badge

• In corporate clothing with a bright orange fleecy hoody

• Well-dressed in a suit