new i

Which of the following would be logical first set up in troubleshooting PC?

• Define what applications are being used

• Call the vendor

• Define the circumstance of the problem

• Check the computer CMOS

Which would you do first when troubleshooting a faulty monitor?

• Check its connection to the computer and power source

• None of the above

• Use a meter to check the CRT and internal circuit for continuity

• Power down the computer, then turn it on again to see if that corrects the problem

You have a PC with no video, which of the following is least likely to cause the problem?

• Loose video card

• Crashed hard drive

• Defective Microprocessor

• Defective RAM

What is the first step in diagnosing a completely dead computer at the client site that was working the day before?

• Test the power supply

• Replace the CMOS battery

• Reset the hard drive controller cable

• Check the AC outlet

You see the message 'invalid media device' after installing a new hard drive, what to do next?

• Add the OS

• Fdisk

• Format

• Partition

A workstation has just been installed on an Ethernet LAN but cannot communicate with the network, what should you check first?

• Verify the link status on the computer's network card

• Verify the IP configuration on the workstation

• Reinstall the network protocols

• Reinstall the network interface card driver

IDE cable have how many pins?

• 40

• 25

• 50

• 100

An important first step in troubleshooting which component in a laser printer is causing a jam is to?

• Check all voltages

• Note where in the paper path paper stops

• Look for error codes

• Turn the printer off, then on again

What is the first step in diagnosing a completely dead computer at the client site that was working the day before?

• Test the power supply

• Replace the CMOS battery

• Reset the hard drive controller cable

• Check the AC outlet

You have a PC with no video, which of the following is least likely to cause the problem?

• Loose video card

• Crashed hard drive

• Defective Microprocessor

• Defective RAM