Management-L2-Chapter 8-Set 1

What are the desired outcomes for individuals, groups,

or entire organizations that provide direction and evaluation criteria?

•  Strategies

• Tactics

• Goals

• Objectives

What is the primary managerial activity that involves defining the organization's goals,

establishing an overall strategy, and developing plans for work activities?

Which approach to goal-setting involves setting broad goals at the top of the

organization and breaking them into sub-goals for each level?

• Management By Objectives (MBO)

• Means-Ends Chain

• Directional Planning

• Traditional Goal Setting

What are the key elements of MBO that include goal specificity,

participative decision making, an explicit performance period, and feedback?

• Steps in a Typical MBO Program

• Strategic Goals

• Long-Term Plans

• Specific Plans

What is the criticism of planning that suggests it cannot be developed for dynamic environments?

• Planning reinforces today's success

• Planning may create rigidity

• Formal plans replace intuition and creativity

• Planning focuses on today's competition