COMPLIMENTARY QUIZ MGT 2023 ORGANIZATIONAL BEHAVIOUR

What is meant by 'Chain of Command'?

• The procedure for employee recruitment

• The system of task allocation

• The unbroken line of authority that extends from the top of the organisation to the lowest echelon

• The method of performance evaluation

What is a characteristic of a learning organisation?

• Resistance to change

• A shared vision between employer and employees

• A focus on past traditions

• Centralised decision-making

Which of the following best describes 'Centralisation'?

• Decision making is distributed among many lower-level managers

• Decision making is concentrated at a single point in the organisation

• Jobs within the organisation have a high degree of standardisation

• The organisation has a complex structure with many levels of hierarchy

What is 'Decentralisation'?

• Focusing decision-making authority at higher levels of management

• Reducing the span of control a manager has

• Pushing decision-making down to managers closer to the action

• Increasing the number of tasks that an individual performs

What are the six key elements of organisational structure?

• Work specialisation, Departmentalisation, Chain of command, Span of control, Centralisation and Decentralisation, Formalisation

• Leadership, Motivation, Communication, Work environment, Team dynamics, Conflict resolution

• Planning, Organising, Staffing, Directing, Coordinating, Controlling

• Recruitment, Selection, Training, Development, Performance Management, Compensation

Which tactic is recommended for overcoming resistance to change?

• Ignoring employee opinions

• Increasing formalization

• Education and communication

• Limiting participation

What does work specialisation refer to?

• The extent of authority a manager has

• The degree to which tasks in an organisation are subdivided into separate jobs

• The method of grouping jobs based on the functions performed

• The layout of the departmental structure within an organisation

What does decentralisation in an organisation lead to?

• Slower decision-making

• Increased flexibility and responsiveness to solve problems

• More centralised control

• Decreased employee morale

What is a primary function of organisational culture?

• To provide entertainment for employees

• To define the boundary between one organisation and others

• To ensure that all employees follow the dress code

• To monitor the personal lives of employees

What characterises a 'Strong Culture' in an organisation?

• The culture is defined by a rigid set of rules and regulations

• The core values are intensely held and widely shared among the organisation's members

• The organisation strictly enforces a formal dress code

• The organisation focuses exclusively on profit maximisation