scavenger hunt quiz

When does the new API override changes start?

• March 3rd

• March 1st

• February 29th

• Tuesday

AAHI Deposit Overrides require a pact to confirm what?

• AGENTS NAME

• address on the application

• APP NUMBER

• EVERYTHING

Why would a porting ticket be in the BOT Filter Group for over 6 hours? (one example)

• • When a manual port request is created without including a Group Request Number and the port request has fallout that is worked by the BOT, the BOT is unable to process these tickets.

• Bots need 6 hours to complete.

• • There is a system issue with the BOTs which prevents the BOT from working these ports.

• None of the above.

Post 1 of the posts or KB articles that have been updated this month.

• OST: 369404

• OST: 207142

• OST: 204000

• OST: 358399

If the business documents look altered in any way (i.e., text font/size/color does not match the rest of the document, etc.), hold the application as HD-IR, and advise the customer that additional in-person verification is required to proceed with the order.

• • that additional in-person verification is required to proceed with the order

• SAY I TRUST YOU LET ME APPROVE THIS FOR YOU

What should you do with incidents that are no longer needed?

• open a new one!

• escalate them!

• Cancel them!

• nothing at all