Glovo SCM Quiz

What was Glovo's initial strategic approach to grow its platform?

• Focusing solely on logistics for non-food items

• Delivering prepared meals for restaurant partners and obtaining exclusive contracts

• Directly competing with traditional courier services on price

• Developing its own chain of restaurants and grocery stores

How did Glovo attempt to differentiate itself in a hypercompetitive environment?

• By reducing the number of delivery personnel

• By becoming a multi-category player offering new services in the grocery and convenience space

• By exclusively focusing on food delivery

• By ceasing to operate in competitive markets

What are "dark stores" in the context of Glovo's supply chain?

• Stores that operate without any interior lighting to save on energy costs

• Physical retail locations that are closed to the public and serve exclusively for online order fulfillment

• Failed brick-and-mortar stores that Glovo repurposes

• Online-only virtual stores without any physical inventory

Which of the following best describes the role of network effects in Glovo's business model?

• Decreasing the value of the service as more users join the platform

• Increasing service costs with the addition of new restaurants and customers

• Enhancing the value of the service as more stakeholders (restaurants, customers, Glovers) join the network

• Having no significant impact on the platform's growth or customer satisfaction

Glovo's shift to including quick-commerce with dark stores is an example of:

• Horizontal integration

• Vertical disintegration

• Vertical integration

• Lateral diversification

The primary challenge in scaling Glovo's supply chain for its P900 (15 minute) and P600 (10 minute) offerings was:

• Designing a user-friendly app interface

• Ensuring rapid picking, packing, and delivery within 10–15 minutes

• Reducing the cost of packaging materials

• Expanding the variety of restaurants on the platform

Which of the following strategies did Glovo NOT employ to acquire an initial user base and trigger network effects?

• Subsidizing delivery costs for end customers

• Offering high signup bonuses for new Glovers

• Partnering with high-profile brands like McDonald's and Carrefour

• Limiting the service to only a few select cities to ensure quality

Now, taking into account the learnings from the session, what comes to mind when you think of Glovo and their supply chain management?