TRAINING GRID 03.01

TRAINING GRID 03.01

University

10 Qs

quiz-placeholder

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TRAINING GRID 03.01

TRAINING GRID 03.01

Assessment

Quiz

English

University

Easy

Created by

Mirella Martinez

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 4 pts

In which reservation should the card be for incidentals?

GUEST ACCOUNT

ZZ ACCOUNT

2.

MULTIPLE SELECT QUESTION

20 sec • 9 pts

What categories are important to observe for the Front Desk area?

Intent to Recommend

Staff Service

Elite Appreciation

Cleanliness

3.

MULTIPLE CHOICE QUESTION

10 sec • 3 pts

How many hotels does WL have in the USA?

336

334

335

333

4.

MULTIPLE CHOICE QUESTION

10 sec • 4 pts

In which reservation must the rate be zero for Marriott Rewards Reservations?

ZZ ACCOUNT

GUEST ACCOUNT

5.

FILL IN THE BLANK QUESTION

10 sec • 3 pts

What is the correction code in PMS?

6.

MULTIPLE CHOICE QUESTION

10 sec • 5 pts

What code should be added on line 22 for tax exemption?

T5

T6

TE

TX

7.

MULTIPLE CHOICE QUESTION

10 sec • 3 pts

What is one of the documents required for tax exemption?

ST-105

ST-1005

ST-1008

ST-1008

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