Business English — Communication; Management Styles

What is the primary benefit of effective communication in business?

• Increased competition
  

• Decreased productivity
  

• Improved teamwork

• Higher employee turnover

Which of the following is a potential disadvantage of relying heavily on e-mail communication?

• Speed of communication

• Formality in correspondence

• Risk of misinterpretation

• 1. 
     High cost of transmission
     

What is a key factor in establishing strong business relationships?

• Lack of trust
  

• Limited communication
  

• Transparency and honesty
  

• 1. 
     Quick transactions

  
  

Which aspect is crucial for building successful business networks in China?

• Rigid adherence to Western business practices
  

• Limited focus on personal relationships
  

• Understanding of cultural nuances such as networking
  

• 
  Ignoring hierarchy in business interactions

What is a challenge when East meets West in business interactions?

• Homogeneous cultural practices

• Language barriers

• Lack of innovation

• 1. 
     Similar negotiation styles

What is the primary goal of brand management within an organisation?

• Creating confusion among consumers

• Diluting brand identity

• 1. 
     Ignoring customer feedback

• Building brand recognition and loyalty

Which promotional strategy involves offering discounts or incentives to encourage immediate purchases?

• Sales promotion

• Public relations

• Branding

• Product placement

What is a crucial aspect of employee satisfaction and retention?

• Lack of recognition

• Opportunities for growth and development

• Poor work-life balance

• 1. Authoritarian management style

Which type of organisational structure allows almost complete employee decision-making and empowerment?

• Autocratic

• Democratic

• Hands-on

• Laissez-faire

What is a characteristic of innovative companies?

• Risk-taking culture

• Resistance to change

• Emphasis on tradition

• 1. Reliance on outdated technology