Year 9 L05 - K7/ K8- Computer upgrade testing and documentation

What does "RIU" stand for in computer maintenance documentation?

• Random Investigation Unit

• Replace Install Upgrade

• Routine Inspection Undertaking

• Relative Information Update

Why is it important to accurately identify the reason for maintenance in documentation?

• It helps to avoid maintenance altogether

• It ensures accountability and record-keeping

• It satisfies curiosity about computer issues

• It allows for random changes in the system

Which section of documentation outlines the proposed solution to the identified problem?

• Reason for the RIU

• Actual Implementation

• Solution Proposed

• Testing and Signatories

What is the purpose of the "Actual Implementation" section in computer maintenance documentation?

• To propose multiple solutions

• To identify the reason for maintenance

• To describe the process of implementing the chosen solution

• To schedule future maintenance tasks

Why is testing an important step in the maintenance process?

• It is optional and not necessary

• It ensures that the maintenance is never completed

• It helps to identify any issues with the implemented solution

• It is only done for aesthetic purposes

Who are signatories in computer maintenance documentation?

• Individuals who ignore documentation

• Individuals who verify and approve the maintenance work

• Automated systems that sign documents

• Individuals who conduct testing

What role does the date play in computer maintenance documentation?

• It is only included for decoration

• It helps to determine the time of day maintenance is performed

• It provides a reference point for accountability and tracking

• It is used to confuse readers

Besides record-keeping, what is another benefit of maintaining documentation in computer maintenance?

• Making maintenance tasks more complicated

• Completing test plans

• Increasing the number of errors

• Decreasing accountability

What function does the Device Manager serve in a Windows operating system?

• It updates the BIOS

• It monitors network performance

• It identifies and manages hardware devices

• It optimizes system memory usage

How can a user access Device Manager on a Windows computer?

• By launching it from the Start menu

• By pressing F2 or Del key during system boot-up

• By typing "Device Manager" in the search bar

• By clicking on a desktop shortcut