2.6 Communication

Barriers such as noise, issues with equipment and closed doors restrict information that can pass from the sender to the receiver. Which type of barriers are these?

• Physical

• Cultural

• Language

• Technological

Which of the following is not a good method for obtaining feedback from the employees?

• Telephone conversation

• Meeting

• Informal Communication

• Memo

Answer explanation

A memo or memorandum is a written method of communication used by managers to pass on a message quickly within an organisation. It is not a good method for obtaining feedback from employees. Feedback from employees can be obtained through telephone conversations, meetings and informal communications.

__ refers to all unofficial methods of communication that occur due to common interest amongst members, and not because they are formally part of the organisation.

• Infromal communication

• Formal communication

Which is the most appropriate way to communicate about the weekly performance of sales to the sales director?

• eMail

• Press Release

• Social Media post

• Text message

Answer explanation

Email is the cheapest and quickest way to communicate about the weekly performance of sales to the sales director. The records can be maintained, and figures can be traced easily. Hence it is the most appropriate method in this context.

Key term:

Specialist or technical language used in different fields or professions in order to improve communications.

• Formal Communication

• Jargon

• Informal communication

• Nonverbal communication

Key Term:

A method of communication that relies on the use of texts, such as emails, letters, executive summaries, abstracts, notices, and reports.

• Verbal Communication

• Nonverbal Communication

• Written Communication

• Visual Communication

What is the date of that your Final IA for Business Management is due?

(last opportunity for feedback)

• 1 November

• 4 December

• 30 January

• 15 February

• - Key Term -

• These are obstacles are caused by individuals with contrasting and conflicting mindsets, opinions, or priorities.

• Organizational barriers to communication

• Language barriers to communication

• Psychological barriers to communication

• Cultural barriers to communication

• - Key Term -

• What is specialist or technical language used in different fields or professions in order to improve communications?

• Oral communication

• Written communication

• Jargon

• Visual communication