communication

What can miscommunication lead to?

• Effective teamwork

• Confusion and animosity

• Clarity

• Successful projects

What model views communication as a simple message transfer?

• Interactive model

• Relational model

• Transmission model

• Transactional model

Which model is more accurate in describing the complexity of communication?

• Transmission model

• Interactive model

• Transactional model

• Direct model

What analogy is used to describe the transactional model of communication?

• Tossing a ball and walking away

• Writing a letter

• A game of catch

• Sending an email

Why can't humans fully share thoughts and feelings like the Vulcan mind meld in Star Trek?

• Owing to physical distance

• Because of technological limitations

• Due to emotional barriers

• Because of subjective lenses

What shapes our interpretation of messages?

• The language we speak

• The volume of the message

• Our unique perceptions based on various variables

• Only our knowledge

What is the first practice to navigate daily interactions for better communication?

• Focusing solely on your message

• Ignoring nonverbal feedback

• Recognizing that passive hearing and active listening are not the same

• Assuming your perception is the objective truth

What should you be aware of to improve communication according to the text?

• Your personal perceptual filters

• Your level of education

• Only the words being used

• The other person's intentions

The ______ communication model suggests that communication is a simple message delivery from one person to another.

• Horizontal

• Transmission

• Transactional

• Most recent