CMAD U13

Where can guests purchase souvenirs and essential items?

• Business centre

• Fitness centre

• Gift shop

• Laundry service

When is the best time to find the lowest hotel rates?

• High season

• Low season

• Vacancy left

• Check-in time

What is the term for a large, luxurious room with additional amenities?

• Half board

• Luxury suite

• Standard room

• Luxurius room

Who is responsible for carrying luggage to and from guest rooms?

• Hotel porter

• Lifeguard

• Executive suite

• Room service

What is the designated time for guests to arrive and register at the hotel?

• Rates

• Enquire

• Check-in time

• Check-out time

What is the additional fee for utilizing certain hotel services?

• Extra cost

• Service charge

• Enquire

• Half board

Which term refers to the charge for additional services beyond the room rate?

• High season

• Low season

• Extra charge

• Rates

What does "full board" include?

• All meals

• Breakfast and lunch

• Breakfast only

• No meals included

Which term refers to some meals provided throughout the day at no additional cost?

• Free of charge/without charge

• Half board

• Full board

• Tax and additional charge

Who ensures the safety of guests in swimming areas?

• Guest swim security

• Hotel porter

• Lifeguard

• Lounge