Fun Quiz - PGM Workshop

Fun Quiz - PGM Workshop

Professional Development

12 Qs

quiz-placeholder

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Fun Quiz - PGM Workshop

Fun Quiz - PGM Workshop

Assessment

Quiz

History

Professional Development

Easy

Created by

Rose Fasanelli

Used 10+ times

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12 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When was HPE founded?

November 1st, 2015

July 2, 1939

Jan 1st, 2016

November 1st, 1939

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where is located the HPE HQ?

San Jose, CA - USA

Sofia - Bulgaria

Houston, TX - USA

London - UK

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why are services important to HPE ?

Increase Gross Margin

Enhance customer experience & loyalty

Drive a secured, predictable revenue stream

All of the them

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the 3 reactive service levels in HPE Tech Care Service?

Bronze, Silver & Gold

Break fix, Digital & Proactive

Silver, Platinum & Gold

Basic, Essential & Critical

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The HPE Complete Care Service is available to:

Enterprise customers only

HPC/AI customers

Customers looking for break & fix solutions for their product

Customers looking for a bespoke service with personalized and proactive service for their IT environment

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

HPE Managed Services is:

Selected out tasking of customer IT activities to be managed by HPE

Break & fix reactive activities on the customer environment

Aligning proactive services resources to a customer

Assigning a focal delivery support to attend and advocate for the customer

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does HPE compete to win?

Leverage capabilities, expertise, technology, and people as one solution to attend customer needs through value-outcomes from edge to cloud

Providing appropriate contractual clauses in accordance with customer requirements

Outsourcing support services to a single vendor or partner

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