CPMT Finals Review (Part 1)

Users have noticed that the colors on their printed documents are different from the colors that they see on their computer screens. What should the technician do to resolve the issue?

• Calibrate the printer.

• Install a USB hub.

• Connect the printer using wireless.

• Reset the page counter.

• Check the vibration of the crystals.

While a user is working on a spreadsheet, the computer reboots. What are two components that could cause this issue? (Choose two.)

• Motherboard

• CPU

• Power Supply

• Wireless NIC

• BIOS

While a technician is installing a printer, the technician hears a loud clicking noise. Which device should the technician check first?

• Sound Card

• Monitor

• Hard Drive

• Optical Drive

A receptionist is complaining about the following printer issue: The print queue seems to be functioning properly, but the printer does not print. What are two possible causes of this issue? (Choose two.)

• • The printer has an error such as out of paper, out of toner, or paper jam.

• • The printer does not have enough RAM.

• • The print queue is overloaded.

• • There is a bad cable connection.

• • The printer lid has not been closed securely.

What characteristic best describes a touch screen?

• • an input device that recognizes touch and pressure as instructions

• • a head-mounted device that provides head-motion and eye-tracking sensors and displays three-dimensional images

• • an output device that uses LED, LCD, or OLED technology

• • an output device used to present information from a laptop onto a screen

A computer has an SSD for the operating system and applications and uses another mechanical hard drive for data storage. The user reports that data can no longer be saved to the mechanical hard drive. What should the technician do to see if the drive is recognized by the operating system?

• • Open a web browser and type the following: http://127.0.0.1. Verify if both drives appear in the list.

• • Remove the drive and attach it to the SATA port used by the SSD. Reboot the computer and see if the drive is recognized.

• • Bring up a command prompt and type ipconfig.

• • Use Device Manager.

A technician is searching through a storage locker and finds a Cisco ASA 5505-X (UTM). What is the purpose of this device?

• • It uses radio waves to provide network access to wireless devices.

• • It is a device whose sole purpose is to connect end devices and to microsegment a LAN.

• • It is an all-in-one security appliance that includes IDS/IPS functionality as well as stateful firewall services.

• • It connects multiple end devices and can be configured for VLANs and port security.

For mobile devices, what are two advantages of using flash memory storage technology that is the equivalent of solid state drives?

• • ease of upgrading

• • power efficiency

• • flash memory storage is field-serviceable

• • high capacity

• • light weight components

Which design specification criterion is most important when designing a computer that will be a thin client whose applications are accessed from a remote virtual server?

• • speed of network card

• • amount of RAM

• • amount of local hard drive storage

• • number of processor cores

What are two possible causes of a computer running slowly? (Choose two.)

• • Not enough RAM is installed in the system.

• • The RAM is not compatible with the motherboard.

• • The CPU has been overclocked.

• • The hard drive has been partitioned.

• • The computer is overheating.