What should you do to ensure that copyrighted images posted on a social media group site are in compliance with various legal regulations internationally? (Lesson 7)

• Contact the owners of the copyrighted materials and request a fee to remove the materials from the sites

• Require users to accept a terms-of-use license and privacy policy before they can post any content.

• E-mail the users and request they show permission they are allowed to use the materials.

• File a lawsuit against the users for posting copyright materials on his site?

A principal of a school is having an open house with students interested in attending the school. How can these presentations be made more social? (Lesson 6)

• Record the speech and post it on the school’s web site with a text transcript

• Contract with a reality television producer to create a short run series for cable broadcast.

• Change the format of the speeches to a question and answer panel with four to five participants.

• Share them as live streaming events and invite the audience to ask questions, which the principal will answer immediately

A park closed early due to a tornado warning. The park service announces the closure of microblogging sites and major social media sites. They get several responses from park visitors requesting evacuation assistance. This behavior is commonly referred to as: (Lesson 2)

• Crowdshaping

• Crowdsourcing

• Crowdfunding

• Crowdrising

A small video game store wants to promote their games through social media. Which strategy would best support them? (Lesson 3)

• Cultivate a relationship with an online gaming club to share announcements and offer free games.

• Post videos of interviews with game creators bundled with “buy now” social commerce options.

• Offer low cost gaming events scheduled as shareable events.

• Auction signed copies of the games on retail shopping sites.

What should you look for when trying to identify the right potential influencers for your audience?

• The 80/20 rule

• The 90/9/1 rule

• Reach, relevance, and resonance

In a social media campaign, when you define your audience's position in the social media funnel? (Lesson 4)

• Planning

• Implementation

• Development

• Preparation

Rashel is a Taco Bell expert that works at her local Taco Bell store. She wants to communicate information on scientific research, videos of taco making and other events to potential tour customers and taco eaters. She also wants to share information from her industry peers. Which social media tool can he use to meet these needs? (Lesson 6)

• Business blog

• Micro blog

• Webinar

• Live streaming

The developers of COHEA's websites had a system error in their web server. Parents that visited the website were unable to view Turkeytrot photos. The parents quickly grew angry about the situation and began posting negative comments on several popular social media sites and the company's public message board. COHEA is in the responses stage of managing the crisis. What should they do? (Lesson 7)

• Post responses to the message, explaining the problem and when it will be resolved

• Prepare an executive report on the crisis, with recommendations for organizational changes to prevent similar incidents in the future.

• Remove all postings from their message board and publicly deny the error on the popular social media sites.

• Monitor the messages, to determine how many posted, until the error is corrected. Then contact the message posters privately by the phone or email.

Publix has an active print media operation. They publish weekly flyers to be inserted into newspapers. They also frequently send direct mail flyers. How can they best incorporate social media to their advertising mix?

• Post recipes with coupons for the ingredients.

• Schedule promotional events at various store locations.

• Post the weekly coupon flyer as a PDF.

• Post a link to their corporate Web site.

Which of the following is a benefit of researching and creating social media personas for business?

• Helps you focus on who your main brand consumer is and seeing your products from their perspectives.

• Helps you keep the cost of purchasing social media ads to a minimum