What should you do if you notice a worn or broken washer in a tap or FOV?

• Ignore it

• Replace the entire tap

• Replace the washer correctly

• Use a different outlet

What should you use to avoid scratching the finish of a chrome or gold tap?

• Metal pliers

• Soft jaw pliers

• A hammer

• A screwdriver

What is a sign of a worn or broken washer?

• Water flowing smoothly

• Dripping from the outlet

• No water flow

• Increased water pressure

What is a common symptom of defective tap seating?

• Water pressure is too high

• Dripping from outlet or overflow

• Tap handle is loose

• Water is discolored

What tool should be used on a tap with defective seating?

• Wrench

• Screwdriver

• Re-seating tool

• Pliers

What should be done if a tap is badly damaged?

• Tighten the screws

• Replace the washer

• Replace the whole tap

• Clean the tap

What should you try to do first when dealing with jammed headgear?

• Replace the whole unit

• Use silicon grease

• Try to release it

• Round the nut

What should you take care not to do when dealing with jammed headgear?

• Use silicon grease

• Replace the whole unit

• Try to release it

• Round the nut

What should you always use to lubricate when dealing with jammed headgear?

• Water

• Silicon grease

• Oil

• Soap

What does it mean if a tap is dripping from the body rather than the outlet?

• The tap needs to be replaced.

• The fibre or rubber washer joining the body together is damaged.

• The water pressure is too high.

• The tap is clogged.