APCSP Creative Development Review

What does the oval block represent in the flowchart according to the explanation provided?

• An input or output step

• The start of the algorithm

• A conditional or decision step

• The result of the algorithm

What shape is used in the flowchart to represent a conditional or decision step?

• Oval

• Parallelogram

• Diamond

• Rectangle

According to the original system flowchart, what happens if a customer calls during business hours?

• The customer is transferred to a representative from the department they selected

• The customer hears a prerecorded message with answers to common questions

• The customer is prompted to leave a message for a representative of the department they selected

• The customer hears a list of departments and selects one using a phone keypad

What happens in the original system if the customer calls outside of business hours?

• The customer is transferred to a representative from the department they selected

• The customer hears a prerecorded message with answers to common questions

• The customer is prompted to leave a message for a representative of the department they selected

• The customer hears a list of departments and selects one using a phone keypad

The upgraded system uses a directory containing additional information not supplied by the customer. The directory is used to help direct calls effectively. Which of the following is LEAST likely to be included in the directory?

• A) A list of common issues and whether each issue requires a human representative

• B) A list of common keywords or phrases and a corresponding issue for each keyword or phrase

• C) A list of computers the company owns and the computers’ corresponding IP addresses

• D) A list of human representatives and the corresponding department for each representative

To direct a call to the appropriate destination, which of the following input data is needed by the upgraded system that was NOT needed by the original system?

• Audio signal of the customer’s voice

• The customer’s keypad selection

• The customer’s phone number

• I, II, and III

The following procedure is intended to return the number of times the value val appears in the list myList. The procedure does not work as intended. Which of the following changes can be made so that the procedure will work as intended?

• Changing line 6 to IF(item = count)

• Changing line 6 to IF(myList[item] = val)

• Moving the statement in line 5 so that it appears between lines 2 and 3

• Moving the statement in line 11 so that it appears between lines 9 and 10

Which of the following initial values for x, y, and z can be used to show that the code segment does not work as intended?

• x = 1, y = 2, z = 3

• x = 1, y = 3, z = 2

• x = 2, y = 3, z = 1

• x = 3, y = 2, z = 1