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LSP Quiz 1

Authored by Amira Ismail

Business

University

Used 1+ times

LSP Quiz 1
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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3PL directly affects the efficiency of international logistics channels

True

False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

refers to the appearance of physical facilities, equipment, personnel, and communication materials.

Tangibility

Reliability

Assurance

Responsiveness

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Responsiveness is the willingness to help customers and provide quick service.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The shipment is correct in quantity, there are no wrong items and no replacement items.

order accuracy

order quality

order procedure

order status

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

There are two ways of fulfillment reliability and Assurance

True

False

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

a single point of contact with the carrier to solve operational problems refers to a Fast response in the delivery cycle.

True

False

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Empathy means the individual care and attention that a service provider gives to each customer.

True

False

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