KYC Mar 05

The user's document is expiring today. do we verify the document?

• Yes, Verify

• No, Ask for alternate document

• Not sure

• Maybe

Shreyas's document was uploaded in 2023, followed by Shravan's document in 2024. Ticket was handled and account unblocked. Now Shreyas's are uploaded for verification. What would be the subsequent action in this verification process?

• Verify the account

• block again

• change it to KVM

• change it to NV

When KYC status will change to "Unverified". (Multiple correct answer)

• Once the user purchase the video plan

• when swathi unverify the KYC status

• After 6 hours of purchase

• for all free users

List all the documents or criteria that leads to the re-verification process.

Two different people's documents have been uploaded, the father's name matches, 3 active devices found.

• call the user and confirm two device access and verify the account

• verify the account

• block the account

• block the device