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How has digital technology impacted business operations?

• It has made operations more manual and time-consuming

• It has increased paperwork and administrative tasks

• It has reduced the need for communication and collaboration

• It has streamlined processes, increased efficiency, and facilitated global connectivity

What is e-commerce?

• Traditional brick-and-mortar stores

• Buying and selling goods or services over the internet

• Telephone-based sales

• In-person sales only

What role does digital marketing play in modern businesses?

• It has no impact on business success

• It helps businesses reach a wider audience, track customer behavior, and tailor marketing efforts

• It is only useful for large corporations

• It increases the cost of marketing

What are some benefits of cloud computing for businesses?

• Increased hardware costs

• Limited accessibility to data

• Scalability, cost-effectiveness, and improved collaboration

• Higher risk of data loss

How does digital technology affect customer service in businesses?

• It makes it more challenging to provide personalized service

• It allows for real-time interaction, faster response times, and personalized experiences

• It reduces customer satisfaction

• It eliminates the need for customer service

How has digital technology impacted job opportunities?

• It has decreased job opportunities across all sectors

• It has created new job opportunities in various fields such as IT, digital marketing, and data analysis

• It has made traditional jobs obsolete without creating new ones

• It has no impact on job opportunities

What are some examples of jobs that have emerged due to digital technology?

• Blacksmiths and carpenters

• Social media managers, app developers, and data scientists

• Farmers and fishermen

• Factory workers

How does remote work, facilitated by digital technology, impact employment?

• It decreases job flexibility and work-life balance

• It allows for greater flexibility, access to a wider talent pool, and reduced overhead costs for employers

• It increases commute times for employees

• It eliminates job opportunities

What is telecommuting?

• Traditional office-based work

• Working from home or remotely using digital technology

• Telephone-based customer service

• Working while traveling

How does automation, driven by digital technology, affect job roles?

• It creates more manual tasks for employees

• It eliminates some job roles but also creates new ones, requiring different skills

• It has no impact on job roles

• It reduces productivity in the workplace