Practice

What is verbal communication?

• Communication using gestures

• Communication using words

• Communication using body language

• Communication using facial expressions

Where does the word 'verbal' originate from?

• Spanish

• French

• Latin

• Greek

Which of the following is NOT a form of written communication?

• Magazines

• Telephone conversation

• Circulars

• Reports

What is an advantage of written communication?

• It is time-consuming

• It ensures uniform transmission of information

• It provides no record for future reference

• It is less reliable

What is an advantage of oral communication?

• It is less reliable

• It establishes a personal touch

• It provides a permanent record

• It is suitable for lengthy messages

What is a disadvantage of oral communication?

• It is quicker and saves time

• It is influenced by self-interest

• It ensures transmission of information in a uniform manner

• It is more flexible

Which of the following is a form of oral communication?

• Circulars

• Manuals

• Face-to-face discussion

• Reports

What is the fastest method of communication between people?

• Written communication

• Oral communication

• Non-verbal communication

• Visual communication

What is an important feature of oral communication?

• It is less reliable

• It is influenced by self-interest

• Facial expressions convey real meaning

• It provides a permanent record

Which of the following is NOT an advantage of oral communication?

• It establishes a personal touch

• Immediate reaction can be taken

• It is more flexible

• It is suitable for lengthy messages