Alert Fraud and Scam emails

What should you do if you receive a suspicious email claiming to sell life insurance?

• Purchase the insurance offered in the email

• Click on any links provided in the email

• Reply to the email with your personal information

• Forward the email to [e-mail]

What is a common method used in courier fraud?

• Sending a physical letter claiming to be from the bank

• Asking for your social media passwords

• Pretending to be a police officer and asking for money or cards

• Offering a free vacation

How can you check if your email has been compromised?

• By calling 999

• Checking on the Have I Been Pwned website

• Asking a friend to check

• Ignoring the issue

What advice does the National Cyber Security Centre give for creating a strong password?

• Use three random words

• Use your pet's name

• Use your birthdate

• Use a single word

What should you do if you think you've been a victim of a scam?

• Contact your bank immediately and report it to Action Fraud

• Ignore it and hope it goes away

• Share your experience on social media

• Try to scam the scammer back

What is 'shoulder surfing' at cash points?

• A type of ATM machine

• A new banking service

• A technique where criminals look over your shoulder to steal your PIN

• A promotional event at banks

What should you do if you receive a fake TV Licensing email?

• Share the email with friends and family

• Call the number provided in the email

• Forward the email to [e-mail]

• Update your details as requested

What is a sign of email account takeover?

• Receiving a confirmation email for a password change you didn't initiate

• Receiving an email from a friend asking to buy a gift card

• Getting more spam emails than usual

• Your email sending out automatic out-of-office replies

What is the purpose of the fake emails claiming to give away a mystery box with free prizes?

• To provide entertainment

• To conduct a legitimate giveaway

• To inform you of a prize you've won

• To steal your personal information

What should you always do when using a cash machine?

• Accept help from strangers

• Share your PIN with a friend for safety

• Be aware of anyone standing too close and shield your PIN

• Use the machine with the shortest queue