Workplace Readiness Skills Practice #1 Quiz

When writing an email to a colleague, what is the most important thing to ensure?

• Use emojis to express emotions

• Keep the email as brief as possible

• Check for spelling and grammatical errors

• Use all capital letters for important points

Which of the following is a key component of effective communication?

• Speaking loudly

• Listening actively

• Interrupting when you have a better idea

• Using technical jargon whenever possible

When faced with a problem at work, what is the first step you should take?

• Ignore the problem and hope it goes away

• Identify the root cause of the problem

• Complain to a coworker

• Request immediate reassignment

Which of the following is NOT a good time management strategy?

• Prioritizing tasks

• Taking regular breaks

• Procrastinating

• Setting realistic deadlines

In a team project, what is the most effective way to handle a disagreement?

• Insist that your idea is the best

• Withdraw from the conversation

• Seek a compromise

• Let the team leader decide without discussion

What is an example of professionalism in the workplace?

• Regularly arriving late to meetings

• Dressing appropriately for your work environment

• Using your phone during work meetings

• Gossiping about coworkers

Effective teamwork requires:

• Competing with teammates for recognition

• Sharing knowledge and skills

• Working in isolation

• Avoiding feedback

Which of the following is a sign of poor time management?

• Completing tasks ahead of deadlines

• Regularly working overtime to finish daily tasks

• Using a planner to organize tasks

• Setting priorities at the start of the day

A key aspect of problem-solving is:

• Ignoring minor details

• Jumping to conclusions

• Generating multiple solutions

• Focusing on blame

Which of the following demonstrates good communication skills?

• Talking more than listening

• Giving feedback that is vague

• Avoiding eye contact

• Asking clarifying questions