RMA and Octopus - Activity

RMA and Octopus - Activity

Professional Development

15 Qs

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RMA and Octopus - Activity

RMA and Octopus - Activity

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

Created by

Glenn Real

Used 7+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is the meaning of DMTF?

Defective Merchandise Transfer Form

Defective Merchandise Transit Form

Discrepancy Merchandise Transfer Form

Damaged Merchandising Transfer Form

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

A primary document used to process Customer Defective 3PP Items.

Client Acknowledgement Receipt

Client Service Report

Client Acknowledgement Report

Client Authorization Letter

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Identify if the device below is ELIGIBLE or INELIGIBLE:

DEMO UNITS

ELIGIBLE

INELIGIBLE

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Identify if the device below is ELIGIBLE or INELIGIBLE:

APPLE TV

INELIGIBLE

ELIGIBLE

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Identify if the device below is ELIGIBLE or INELIGIBLE:

NO VIDEO

ELIGIBLE

INELIGIBLE

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

What is the meaning of AR?

Acquisition Receipt

Acknowledgement Receipt

Acknowledgement Report

Authorization Report

7.

MULTIPLE SELECT QUESTION

10 sec • 1 pt

A Tool used to check if Defective Apple Item is within 90 days DOA Claim Period.

Warranty Verifier

ORF Tracker

Serial Tracker

AR Jotform

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