RMA and Octopus - Activity

What is the meaning of DMTF?

• Defective Merchandise Transfer Form

• Defective Merchandise Transit Form

• Discrepancy Merchandise Transfer Form

• Damaged Merchandising Transfer Form

A primary document used to process Customer Defective 3PP Items.

• Client Acknowledgement Receipt

• Client Service Report

• Client Acknowledgement Report

• Client Authorization Letter

Identify if the device below is ELIGIBLE or INELIGIBLE:

DEMO UNITS

• ELIGIBLE

• INELIGIBLE

Identify if the device below is ELIGIBLE or INELIGIBLE:

APPLE TV

• INELIGIBLE

• ELIGIBLE

Identify if the device below is ELIGIBLE or INELIGIBLE:

NO VIDEO

• ELIGIBLE

• INELIGIBLE

What is the meaning of AR?

• Acquisition Receipt

• Acknowledgement Receipt

• Acknowledgement Report

• Authorization Report

A Tool used to check if Defective Apple Item is within 90 days DOA Claim Period.

• Warranty Verifier

• ORF Tracker

• Serial Tracker

• AR Jotform

An inventory transaction used in the Octopus to process MacBook Air for conversion to fixed asset to be used as service unit.

• STOCK OUT

• STOCK ISSUE

• STOCK IN

• STOCK RECEIPT

Identify if the device below is ELIGIBLE or INELIGIBLE:

COSMETIC FAULT

• ELIGIBLE

• INELIGIBLE

Identify if the device below is ELIGIBLE or INELIGIBLE:

iPhone 15 Pro Max 256gb

• ELIGIBLE

• INELIGIBLE