Napoleon Ag Sales Test

What is selling?

• A process to help people assess products and services

• Person to person interaction

• A means of assessing customer needs

• All of the above

As a sales person, what is the method you can use to help maintain relationships with your customers?

• Follow-up with customer

• Product summary

• Payment collections

• Establish features and benefits of you products

A pleasing personality is essential to sales success, Personality is the total of your

• Attitudes, habits, and features

• Aptitudes, habits, and features

• Attitudes, humor, and feelings

• Attitudes, habits, and feelings

Marketing mix includes the following:

• Product, Price, Promotion, customer

• Product, Price, promotion, place

• Packaging, Price, place, promotion

• Packaging, region, promotion, price

What are the 5 mental stages of the customer buying process?

• Attention, interest, desire, conviction, action

• Attention, intrigue, duplicity, conviction, action

• Action, interest, desire, convention, auction

• Attentive, intrigue, desire, conviction, action

Successful salespeople have the following characteristics except

• The maintain a positive attitude

• They underestimate their future as salespeople

• They learn to manage their time and set priorities

• They listen to their prospects

What is an example of a temperature taking question?

• How can this product benefit your operation?

• Is this what you are looking for?

• How many would you like?

• How does a 10% discount sound?

The products price is best described as

• Cost of product + tax

• Cost of product + margin

• Cost of product + cost of sales

• Cost of product + discount

Which of the following is a example of a claim?

• This product comes in green or red

• This product will save you 50% or more

• This product weighs 35 lbs

• This product has a 45 psi tank

Craig we would like to do business with you. How about giving us a chance to demonstrate what we can do for you? Let's write your first order to get started. This is a example for what type of close?

• Summary close

• Direct close

• Trial close

• Choice close