Youth 2024

How many times should you check your store’s windows?

• Everytime a customer leave

• Twice a day

• Daily before operational hours

• Daily during operational hours

Once you have all your plans and budget in place, you should involve the graphic team, visual merchandising team, and brand team. Which flow is most suitable?

• Result - Preview - Idea

• Idea - Preview - Result

• Preview - Idea - Result

• Idea - Result - Preview

We do Events & Brand Activation in marketing. Is it true or false?

• True

• False

We don’t have to analyze and understand the content our followers like through Instagram insights when we do Social Media Management in Retail Sales division. Is this statement true or false?

• True

• False

We can achieve a great customer experience when we can find the balance between the following aspects. Except...

• Great Atmosphere

• Selling Behavior

• Omni Channel

• Customer Desire

Which type of retailer is MAP?

• Modern
• Traditional

• Street Hawker

• Business

These are the considerations in creating schedule as part of operational excellence, except...

• The square metre of the store

• The shift time

• The capability of each team member

• Customer's request

The first retail stores appeared in Indonesia in 1963. Is this statement true or false?

• True

• False

What tools can be used to support displaying our products in visual merchandising?

• Mannequin

• Window

• Shelf

• Hanger

Net Promotor Score Customer Survey measure Customer Experience by surveying these, except..

• Experience by Staff

• Overall Ambience

• Product

• Aesthetics