Communication

What is the primary purpose of communication in health and social care settings?

• To sell products

• To give and receive information

• To argue a point

• To entertain people

Which of the following is an example of verbal communication?

• Using hand gestures

• Speaking and listening

• Using facial expressions

• Writing an email

What might a hearing-impaired person use to communicate?

• Braille

• Sign language such as Makaton

• Scent signals

• Loud music

Which skill is important for effective communication?

• Active listening

• Speaking in a very low voice

• Using complicated words

• Ignoring what others say

What type of communication is happening between friends chatting in the school playground?

• Formal communication

• Non-verbal communication

• Informal communication

• Written communication

Which of the following is a barrier to communication?

• Using clear language

• Speaking slowly

• Making eye contact

• A noisy room

How can barriers to communication be overcome?

• By increasing the noise level

• By using slang words

• By making good eye contact

• By ignoring cultural differences

What is 'parentese'?

• A software for parental control

• A legal document for parents

• A type of communication with babies

• A new language for teenagers

Why is it important to find out the communication needs of individuals?

• To make life happier for someone who finds communication difficult

• To ignore their preferences

• To limit the ways of communication

• To make communication more difficult

What does a physical barrier in communication refer to?

• When people use too many gestures

• When communication is too formal

• When the environment or equipment does not meet individual needs

• When someone prefers not to talk